Who we are
Black Gold-X (“we”, “our”, or “us”) respects the privacy of our clients, partners, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore
Collection of Personal Data
We collect personal data that you voluntarily provide to us when you:
Enquire or apply for our financing services
Register interest in our programs or events
Contact us through our website, forms, or customer service
This may include your name, contact details (e.g., phone number, email address), NRIC (if applicable), financial information, company data, and any other data necessary for us to evaluate or deliver our services.
We may also collect non-personally identifiable information through cookies or analytics tools when you visit our website.
Purpose of Collection and Use
Your personal data is collected and used for the following purposes:
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- To process applications for financing solutions
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- To verify your identity and assess creditworthiness
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- To communicate updates, offers, or changes to our services
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- To manage business relationships and customer service
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- To comply with legal and regulatory requirements
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- For internal reporting, audit, and administrative purposes
We will seek your consent before using your data for purposes unrelated to those listed above..
Disclosure of Personal Data
We do not sell your personal data. However, we may disclose it to:
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- Our affiliated companies and service providers (e.g., banks, legal advisors, payment processors) who support our operations
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- Government regulators or law enforcement, as required under applicable laws
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- Any party to whom you authorize us to disclose your personal data
All third parties are expected to adhere to appropriate confidentiality and data protection standards. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Protection of Personal Data
We implement reasonable security arrangements to protect your personal data from unauthorized access, collection, use, disclosure, or disposal. These include:
Regular audits and updates to our cybersecurity systems
Secure servers and data encryption
Restricted access to authorized personnel only
Retention of Personal Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations.
Access and Correction
You have the right to request access to, or correction of, your personal data in our possession. To do so, please contact our Data Protection Officer (DPO) using the contact information below.
Withdrawal of Consent
If you wish to withdraw your consent to any use of your personal data, please notify us. Depending on the nature of the request, this may affect our ability to provide certain services to you..
Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.
Contact Us
If you have any questions regarding this Privacy Policy or wish to contact our Data Protection Officer, please reach out to:
Data Protection Officer (DPO)
Black Gold-X
Email: enquiry@blackgold-x.com.sg
Phone: +65 9059 0064 (whatsapp only)
Address: 21 Bukit Batok Crescent WCEGA Tower #08-71 (S658065)